In-person engagement has traditionally been the primary means of personal and professional communication for individuals all around the world. The COVID-19 pandemic has changed this standard and demonstrated that mastering efficient virtual communication is a skill that not only corporate executives but also teachers, doctors, and students — in other words, anyone wishing to connect inside the virtual realm — need to possess.

In this course, you will learn how to interact with others virtually and deal with the difficulties that come with communicating online that are mostly missing from face-to-face interactions. You'll discover how to design and customize virtual interactions. You will be taught different ICT tools for effective virtual communications.